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Expert Security Company in the Midlands
Our security company near Coventry offer manned guard security services throughout the UK. Exterius Facilities Management Ltd recognise the fact that security is of paramount importance to your business, the maximum effort that you and your teams put in day after day – it needs to be protected when you are not there and tightly managed when you are there.
In these times of a global pandemic, personal hardship, terror and crime we constantly review our practices to ensure we are delivering a proactive and professional security services to our clients. Get in touch for a free quote for our manned guard security services in the Midlands.
The days of the night watchman are thankfully long gone or at least they never arrived at Exterius! We employ career professional Officer’s who wear our corporate uniform with pride. We insist that all of our officers are immaculately presented when they arrive for duty, if you look smart then you work smart – if you can’t dress yourself with pride, the chances are then the officer isn’t motivated and that access barrier is staying in the upright position all day!
There can also be a need for our services to be more clerical than “security”, generally speaking people take their site security more seriously these days and they rely on our Officer’s to counter check manifests, run sheets, visitor arrival role calls and much more. We are generally the first person your visitor, planned or unplanned, get to meet and at Exterius we take that role very seriously.
- SIA licenced & trained Officers
- Available Full Time 24/7/365
- Over 45 years industry experience
- Retail Parks, Distribution Centres
- Reception, Gatehouses & Concierge
- Complete guarding service
Providing Security Guarding Across the Midlands
We complete a 6 monthly review of our written Assignment Instructions, these are compiled together as a team – customer, Exterius and our Officers with the aim to keep asking ourselves if we can work smarter and more effectively, can we be better? These Assignment Instructions are our SOP’s – the Standard Operating Procedures for the service delivery of YOUR site, they are the written instructions that cannot be misinterpreted and will offer clear guidance when referred to in time of emergency.
This all begins by listening.. to you the client. What is it that you feel needs improving, what can we add, what is your current provider not supplying or fulfilling, how are you finding the current Security Team, what is your feedback on them, are they motivated and most importantly what do you see YOUR security department looking like and how do we work back to delivering this vision.
It is common that by the time we had met, had a coffee and allowed you to tell us what you believe you need we can go away with a thorough understanding allowing us to provide you with a Site Survey, detailed proposal document and a road map of how we can get you to that end goal… a proactive and integral security department.
Bespoke security packages provided
Exterius Facilities Management Ltd is a business just like yours and we also look at our costs, value and productivity as we know that security can be an overhead that can be seen as not offer a return. This is where we like to provide evidence and detail of just exactly what we have been doing during our shift.
This can be a number of USP’S that we offer such as a daily movement log which is emailed to key personnel and Exterius Management each morning that details the comings and goings of contractors, visitors and deliveries etc. over the previous 24-hour period. This detailed email service allows us to report any health and safety or maintenance issues as well. It is an example of how important communication and accountability is to us.
Over our many years experience in the security industry, we realise there is no 2 security contracts the same – getting security RIGHT takes time and evaluation. For sure, gatehouse security is gatehouse security but it is YOUR security and control that must be personalised.
We do not offer other security services that potentially water down the focus on service provision, we do not offer lock/unlocks, key holding or mobile patrols, we do not offer “bouncers” or Door Supervisors or dog handling… we provide industry leading manned guarding security in the form of a quality Security Officer.
Why choose Exterius Manned Security
- Family owned and ran
- Monthly client meetings
- 6 monthly service reviews
- Daily Movement e mails
- Full Site Survey & RAMS
- Safe Contractor accredited
- And much, much more
POPULAR QUESTIONS
What is TUPE?
First of all, don’t panic! We have a vast knowledge of TUPE and it’s full meaning of Transfer of Undertaking – Protection of Employment. We will liaise with the incumbent provider and their H.R Team to ensure a full, detailed and swift exchange of your Security Team.
I really like our Security Team, will you look after them?
For sure we will!!! Believe me, without our Teams, we are nothing but an empty room! Where TUPE allows, we try and operate a structured rota pattern, rotas sent out monthly, weekly Management welfare visits, wage slips e mailed at the end of the month, direct access to the Office and encouraged to form strong working relationships with everyone in the business!
"We have used Exterius for our security provisions and wanted to place on record our on-going thanks to their officer’s and management team. From the initial contact, right through to going live with the security service, we’ve found Exterius to be very approachable and responsive to our needs. This to me makes the difference between a local family concern and large national providers. They are flexible, committed and quick to respond to any challenge. In view of this, we have no problem in recommending Exterius to anyone looking for a thoroughly professional security guarding contractor."
“The pride and personal touch Exterius demonstrate in their work mirrors our own ethos, and as a fellow family business they understand the importance of reputation. Exterius not only represent our company, but also our clients; all of whom appreciate the work put in by all of the Exterius team. We have continued to use Exterius’s services because of their professionalism, high standards, openness to feedback, willingness to go the extra mile and their competitive quotations.”
“We administer the service charge which includes the provision of security services. Exterius Facilities Management Ltd have been employed to undertake these services since March 2014. We have found the guards to be efficient, smartly turned out and liaise well with the stores. Daily activity reports are provided and management and supervision are also efficient and communication is good. We are very pleased with the level of service provided.”
"Exterius turned up on time to do Doff steam cleaning job on our stone faced building. They were flexible and accommodating in their approach to working with other contractors and produced an excellent result. I am very happy with their overall performance and would recommend them"
''Following the recent work your organisation has carried out on our premises at the Birch Coppice Industrial Park site in Dordon. We would like to take this opportunity to thank you for the service you provided and the quality of the work undertaken. Your staff were friendly and helpful and completed the job as specified. We would be happy to recommend your exterior cleaning services to other businesses should an enquiry be received.''
"I have always been impressed with the service received from Exterius. They currently maintain a number of my Midland sites on a monthly basis, proving grounds maintenance and window cleaning. Ad Hoc work such as external building cleans are also occasionally carried out. Work is of a very good standard, at a competitive price."
"Quality service from the first inquiry to completion of the work. Site visit from Gavin and Gary with good knowledge of systems and products to meet the job needs. Very efficient and willing to work with the contractor and client to achieve that bit extra. Operatives onsite very knowledgeable and informative of plan of works. Good communication between contractor and client. Top service."
"Organise a meeting with Gavin to see site and also the building is a listed building. Explain all details to Gavin and his team delivered a fantastic job on the day. They took all the care possible to ensure that the building was looking immaculate and that no damage were done to any of the 120 years old stone. Keep up the good work Gavin and team and see you this year for another clean."
"This was our first time in using Exterius for cleaning the exterior brickwork, roof, windows, soffits and fascias to one of our teaching blocks during the summer holidays. The work undertaken by the guys was completed to an extremely high standard - they were professional and courteous throughout their time on site and completed all the works as we requested. All areas were left clean and tidy - thank you guys!"
"Exterius turned up on time to do a steam cleaning job on our stone-faced building. They were flexible and accommodating in their approach to working with other contractors, and produced an excellent result. I am very happy with their overall performance and would recommend them."
"I have engaged Exterius on several occasions on our refurbishment projects. They have provided multiple cleaning and facilities management type services. They are always a pleasure to deal with prompt good value service. Excellent workforce on site with the correct equipment for the job that reduces the need for work at height. Would not hesitate to recommend them to anyone or use them again."
